Your contact to STREAMPANEL

We are here to help you. Please read the following page to learn about all support channels.
To avoid waiting times, the ticket system is always the fastest way to get an answer to your questions.

  • Address (Germany)
    Ann-Christin Schmidt
    Hildesheimer Street 265-267
    30519 Hanover


Random requests to unlisted email addresses as well as the "support" email address will be automatically rejected by our systems for unregistered customers. In such a case, you will receive an automatic explanation with a renewed request to adhere to the information on this page.

Common causes of errors


If you think that there might be an impairment, please first look in the STREAMPANEL Status. If any faults are not listed here, please write to us in your own interest exclusively via the ticket system.

You want to report something?

Please click here to access the current forms for reporting violations.

Chat support

The chat is available to answer your questions as needed. You can find the chat on almost all common pages, each at the bottom right of a page.

Telephone support

Please note that we do not guarantee comprehensive telephone support!

After the call, you will hear a recorded message that refers you to the ticket system. If it is absolutely necessary to speak with someone, leave your phone number there with an indication of when someone can reach you.

We will try to call you back as soon as possible.

Always use the ticket system for urgent requests. It is the fastest and most effective way for you to solve problems!

WhatsApp / Line

As needed, you can reach us on both of the above platforms. It is up to you to decide which topics you would like to discuss with us on these two platforms. However, always keep in mind that usability takes precedence over security on both of the aforementioned platforms.

WhatsApp: 0157 / 359 88 146
Line Channel:


We can also be reached on Telegram. On Telegram, contrary to the top two, the focus is on security and we recommend that if you absolutely want to contact us via a messenger, do so here. You can contact us by adding the phone number below as a contact or alternatively write directly via the Telegram channel that has been set up.

Telegram: 0157 / 359 88 146
Telegram Channel:

Social networks

Social networks are not support platforms. Data protection within these platforms cannot be guaranteed by Us. A chatbot will refer you to the appropriate areas in each case.