Your contact to STREAMPANEL
We are here to help you. Please read the following page to learn about all support channels.
To avoid waiting times, the ticket system is always the fastest way to get an answer to your questions.
- Address (Germany)
STREAMPANEL
Ann-Christin Schmidt
Hildesheimer Street 265-267
30519 Hanover
Germany
- Contact (new customers)
Email: frage@streampanel.net
Ticket Support: To the ticket center
Live Support: To the live support
Phone: 0511 / 711 09 999
- Contact (existing customers)
Email: support@streampanel.net
Live Support: To the live support
Ticket Support: To the ticket center
Phone: 0511 / 711 09 999
- Contact (SP: AdNetwork)
Platform: https://ads.streampanel.net
Email: ads@streampanel.net
Ticket Support: To the ticket center
- Contact (WebradioTop100)
Platform: https://www.webradiotop100.de
Email: support@webradiotop100.de
Ticket Support: To the ticket center
- Contact (SHOUTcast Tools)
Platform: https://de.shoutcast-tools.com
Email: support@shoutcast-tools.com
Ticket Support: To the ticket center
- Contact (SP: Radio)
Platform: https://www.spradio.eu/
Email: spradio@streampanel.net
Ticket Support: To the ticket center
contact
Random requests to unlisted email addresses as well as the "support" email address will be automatically rejected by our systems for unregistered customers. In such a case, you will receive an automatic explanation with a renewed request to adhere to the information on this page.
STREAMPANEL Status
If you think that there might be an impairment, please first look in the STREAMPANEL Status. If any faults are not listed here, please write to us in your own interest exclusively via the ticket system.
You want to report something?
Please click here to access the current forms for reporting violations.
Chat support
The chat is available to answer your questions as needed. You can find the chat on almost all common pages, each at the bottom right of a page.
Telephone support
Please note that we do not guarantee comprehensive telephone support!
After the call, you will hear a recorded message that refers you to the ticket system. If it is absolutely necessary to speak with someone, leave your phone number there with an indication of when someone can reach you.
We will try to call you back as soon as possible.
Always use the ticket system for urgent requests. It is the fastest and most effective way for you to solve problems!
WhatsApp / Line
As needed, you can reach us on both of the above platforms. It is up to you to decide which topics you would like to discuss with us on these two platforms. However, always keep in mind that usability takes precedence over security on both of the aforementioned platforms.
WhatsApp: 0157 / 359 88 146
Line Channel: https://liff.line.me/1645278921-kWRPP32q/?accountId=606qaijl
Telegram
We can also be reached on Telegram. On Telegram, contrary to the top two, the focus is on security and we recommend that if you absolutely want to contact us via a messenger, do so here. You can contact us by adding the phone number below as a contact or alternatively write directly via the Telegram channel that has been set up.
Telegram: 0157 / 359 88 146
Telegram Channel: https://t.me/sp_support_chat_bot
Social networks
Social networks are not support platforms. Data protection within these platforms cannot be guaranteed by Us. A chatbot will refer you to the appropriate areas in each case.