The live support refers me to the ticket system
It is easiest if you consider the live support as a kind of first aid. As a rule, live support will also be able to help you directly with your questions.
In some cases, however, live support may be overwhelmed with your request or the live support representative may simply not be able to help you.
We would like to emphasize at this point that the ticket system is in no way inferior to the live support in terms of response time.
STREAMPANEL always tries to solve your request as soon as possible.