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Content Syndication (FAQ)

1.) What is content syndication?

The Wikipedia article under: http://de.wikipedia.org/wiki/Content-Syndication should describe it quite accurately and understandably.

2.) I have detected an error

In such a case, please notify us with a short error description via support ticket.

3.) I have an urgent problem

If an error really occurs, deactivate the access data that you have stored for the syndications. You currently have no direct possibility to stop the syndication before the entered end date.

4.) I can not connect?

To take an example, if you have a content syndication played at 6:00 pm, the connection to your stream server is blocked for the duration of the content. If you want to interrupt the broadcast urgently, follow the instructions under point 3.

5.) What happens when I am on live broadcast?

Nothing at all. Our systems will still try to deliver the content but will not be able to establish a successful connection due to your session.

6.) Will the content be delivered if I finish my live broadcast too late?

It doesn't matter when you leave your live show. If your specified syndication runs from 18:00 - 20:00 and you leave your show at 19:00, the last hour will still be broadcast as soon as you leave the stream server.

7.) Is some kind of handover possible?

If you end live broadcasts at the exact time you have content coming in, it will sound like a seamless transition to your listeners.

8.) I would like to skip a specified shipment

If you want to cancel a shipment for any reason, delete it in the corresponding product management.

9.) Which systems are supported?

All common stream server connections should be supported. If you think you have a configuration that does not work, please contact us.

10.) What are the costs for me?

  • As a STREAMPANEL customer the setup is free of charge for you.
  • As a third-party customer, we must charge a monthly fee for this service.
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