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[SP Bot] Your bitrate limit has been exceeded

If you have received this e-mail, the stream server has been stopped by our systems.

We would like to emphasize that there is absolutely no source of error here. The signal comes from your side. You alone can configure your equipment properly!

If the system reports such an error, the cause is always on the customer side!


In most broadcasters you can set the maximum bitrate during transmission in the encoder setup. If this is not enough, look for a function in the broadcaster that sets the bit rate during transmission. (re-encoding)

If in doubt, use search engines or ask the developer of the program you are using.

Self-produced content

The most common cause is also due to self-produced content. Make sure to export your files properly.

Bit rate, channel, sample rate must match the stream server.

The standard format includes the following features

  • Bitrate = 128 Kbit/s
  • Channel = Stereo
  • Sampling rate = 44100 Hz

Convert content

Use search engines to find the right program for you to convert the files.


Online files can be converted e.g. also here


Final note

You will only receive this message from the system during live sending. Within the AutoDJ, the bit rates of the files are irrelevant and are automatically output correctly.

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Sparkling wine on the banks of the Spree
Sparkling wine on the banks of the Spree
13 Jul, 2021 11:04 am

What a bullshit. Normally (so far) the Auto Dj sends only what is set on the system side (128kbps) even if files are on the ftp, which have 320 kbps.

SP: Sven
Reply to  Sparkling wine on the banks of the Spree
13 Jul, 2021 12:07 pm

Hey sparkling wine on the shore, that's right as it stands. The article refers to live broadcasting files. With live broadcasting there is often no re-encoding. If the user broadcasts with increased bandwidth, there is hardly a broadcaster out there who will do the encoding at the same time. The increased bitrate now arrives at the actual server. Our system recognizes this and switches off the connection if the bitrate is higher than the booked bitrate. With AutoDJ it is something completely different. Here a user can upload what he wants. The AutoDJ takes over the re-encoding. By the way, this is not a matter of course… Read more "

Last edited 1 year ago by SP: Sven