How do I clear my DNS cache?

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Overview Your DNS cache stores the locations (IP addresses) of web servers / websites that you have recently viewed / visited. If the location of the web server changes before the entry in your DNS cache updates, you will no longer be able to access the website. If a large number of HTML error codes 404 occur, you may need to clear your DNS cache. Once you have cleared your DNS cache...

How can I cancel a product?

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Canceling a product with STREAMPANEL is not that difficult. We offer you 3 possibilities. Cancellation by mail Send us your cancellation to the following address. Cancellation by e-mail Send us your cancellation by e-mail to "support@streampanel.net" with the indication of the product to be cancelled. Cancellation by support ticket You can also cancel your subscription by support ticket. For this ...

How will I know I've been locked out?

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If you have been redirected to this post from our systems. If your services cannot be accessed, but you still have access to the Customer Center. In both cases, open a new support ticket or write an e-mail to support@streampanel.net. Alternatively, you can use the unblocking options directly in the customer center.

Which support channels are available to me at STREAMPANEL?

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You can contact STREAMPANEL at any time via email to support@streampanel.net, via ticket system or via live support. STREAMPANEL guarantees an above-average response time for all support channels! When contacting us by email, please always make sure that you write to us from the email address you registered with. Otherwise our system will not recognize you correctly and account specific questions can ...

When will my ordered product be available to me?

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Your respective products are available to you directly after receipt of the order, unless otherwise stated. The following products are currently exempt from this rule: Domain names (Possibly linked web hosting packages) Voiceserver Contact us on a ticket basis if you have not received access details within the first 15 minutes of receiving your order.

Support ticket was rejected

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There are various reasons that can lead to the rejection of a support ticket. Please always keep in mind that this happens automatically and is not meant to annoy you! I am new at STREAMPANEL Please take your time as a new customer and read our contact guidelines. Writing directly to the support address will result in automatic rejection of your message. In such a case ...