I locked myself out

July 5, 2017

If the rules are incorrect, it is also possible that you lock yourself out. When managing the SafeGuard rules, you should therefore pay close attention to which IP addresses or address ranges you are locking out.

Can you unlock me?

No, we cannot unlock you ourselves. The SafeGuard systems are based on a kind of AI, which does not tolerate manual intervention by outside persons.
In case of problems we are only able to restore your basic settings.

Remember that even if you set the basic settings, you must wait a further 15 minutes for the SafeGuard systems to apply the changes.
You can also read more about this here: https://www.streampanel.net/knowledge-base/meine-aenderungen-wirken-nicht/

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